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Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
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Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.7 ★★★★★
Based on 14 reviews
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Product Reviews
★★★★★ 5
Nice to know you have full protection
After a sever thunderstorm took out my cable modem, It was nice to be assured I had replacement coverage for it. Filing the claim was effortless and the process to return the item was no issue at all. My only concern is that the cable modem is a CRITICAL piece of equipment for any individual or business. A sense of urgency on the behalf of Asurion to recognize this and expedite the replacement process would have been appreciated. No technician repairs these modems. Always cheaper to replace, especially one that the failure was attributed to an electrical storm.
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Reviewed in the United States on May 9, 2024
★★★★★ 5
Will always get the warranty
Easy to do, they could not fix it and refunded my money via an amazon gift card.
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Reviewed in the United States on April 23, 2026
★★★★★ 5
Asurion is a good investment
Bought an expensive gaming router 46 months ago. Just stopped working, had 2 months left on my insurance, they couldn't fix it and gave me a refund. Bought a similar router with another 4 years if insurance with Asurion and I couldn't be happier. All this in 1 weeks time. They are great
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Reviewed in the United States on September 11, 2024
★★★★★ 5
Surprisingly great service!
Surprisingly great service. I just didn’t expect my claim to be handled so efficiently. Replaced the purchase price of my printer that was 3 years into a 4 year protection plan.
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Reviewed in the United States on December 8, 2025
★★★★★ 4
Works, but reimbursement for damaged items come via Amazon Gift Card, not Cash
Just confirming that this protection plan actually works.
Asurion first told me that they'd try and repair my item.
Likely, they couldn't find someone to repair the type of item I bought (KVM), so they offered payment (original cost of the item) via Amazon Gift Card.
Giving 4 out of 5 stars -> 4 instead of 5 because Amazon Gift Card isn't Cash. Cash is always better.
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Reviewed in the United States on June 9, 2026